Retail

Store devices that just work, and a back office that reconciles itself

Managed devices across every location, a CRM and ERP the team actually keeps current, and the repetitive back-office steps handed to Power Platform.

Typical engagement outcomes
days → minutes
Month-end close
2 weeks → 7 days
New store setup
Challenges we hear

What retail teams tell us

Device drift across stores

Every location ends up with slightly different hardware, images and local admins.

Siloed sales and operations

Marketing, sales and stock live in separate tools, so nobody has the full picture.

Manual month-end

Finance rekeys numbers between the POS, the bank and the ledger for days.

How we map Microsoft to them

Solutions we deploy

Microsoft

Microsoft 365

Email, the Office apps, Teams and SharePoint on one governed tenant — the shared workplace head office and stores both work from.

One identity and one set of policies for every storeShared mailboxes and Teams channels per locationFiles and templates managed centrally in SharePoint
Microsoft

Dynamics 365

CRM and ERP in one place. Instead of siloed sales and marketing, leads, orders and finance share the same data, business logic and processes.

Leads prioritised and converted with less manual chasingFinance and operations on one connected ledgerNatively integrated with Microsoft 365 identity and apps
Microsoft

Power Platform

Power BI, Power Apps and Power Automate to surface data, build the small apps you need, and automate the recurring steps — no pro developer required.

POS and bank feeds reconciled on a schedulePurchase approvals routed by valueStore dashboards built on the data you already have
Case study
With Dynamics 365, we created a solution for the store management to be able to perform all functionality from wherever they are at any point.
Steve Spears, Vice President, Retail Sales, Northern Tool + Equipment
Month-end close days → minutes
New store setup 2 weeks → 7 days

Products we deploy for Retail

Low-code & automation

Microsoft Power Platform

Low-code apps, automated flows and dashboards built on the data you already have.

Cloud PC & desktop

Windows 365 Business

A per-user Windows Cloud PC for organisations up to 300 seats — quick to stand up, no Intune required.

Business apps

Dynamics 365

Connected CRM and ERP apps that share one set of data, logic and processes.

Dell
Devices

Dell XPS 13

A light, well-built Windows laptop we ship enrolled and ready to sign in.

Productivity

Microsoft 365 Business

Microsoft 365 for organisations up to 300 seats — Office, Teams, SharePoint and, on Premium, security.

Productivity

Exchange Online

Hosted business email — mailboxes, calendars and contacts, sold on its own or inside Microsoft 365.

Productivity

Microsoft Teams Phone

Cloud calling in Teams that replaces a traditional PBX — numbers, call queues and all.

Security & identity

Microsoft Intune

Cloud management for laptops and phones — policy, compliance, app delivery and Autopilot.

Security & identity

Microsoft Defender for Business

Enterprise-grade endpoint detection and response, sized and priced for smaller teams.

Cloud PC & desktop

Windows 11 Pro

The business edition of Windows for company PCs — domain and Entra join, BitLocker, and Intune management.

Business apps

Dynamics 365 Business Central

Cloud ERP for small and mid-sized companies — finance, inventory, sales and operations.

Business apps

Dynamics 365 Sales

CRM for sales teams — pipeline, forecasting and AI-assisted next steps.

Business apps

Dynamics 365 Customer Service

Case management and omnichannel support, with AI agents and knowledge built in.

Business apps

Dynamics 365 Customer Insights

Customer data platform plus real-time marketing journeys and segmentation.

Low-code & automation

Microsoft Power Apps

Build the line-of-business apps you can't buy off the shelf, without a full dev team.

Low-code & automation

Microsoft Power Automate

Low-code flows that connect Microsoft 365 to your line-of-business systems — plus RPA.

Analytics

Microsoft Power BI

Reports and dashboards over your Microsoft 365, Dynamics 365 and line-of-business data.

Analytics

Microsoft Fabric

One SaaS analytics platform — data engineering, warehousing, real-time and BI on OneLake.

Infrastructure & data platform

Microsoft SQL Server

Microsoft's relational database — on-premises, on Azure VMs, or as managed Azure SQL. We size, licence and run it.

Azure Local (Azure Stack HCI)

HPE ProLiant DL180 Gen10

Entry 2U rack node for small and branch Azure Local (Azure Stack HCI) clusters — cost-optimised, capacity-friendly.

Azure Local (Azure Stack HCI)

HPE ProLiant DL325 Gen10 Plus / Gen11

Single-socket AMD EPYC 1U node for compute-dense, licence-efficient Azure Local clusters.

Azure Local (Azure Stack HCI)

Dell AX-640

Compute-dense 1U Azure Local node based on the Dell PowerEdge R640 — the original Intel AX node.

Azure Local (Azure Stack HCI)

Dell AX-6515

Single-socket AMD EPYC 1U Azure Local node — licence-efficient compute for edge and ROBO clusters.

Azure Local (Azure Stack HCI)

Dell APEX Cloud Platform for Azure

Dell's current-generation turnkey platform for Azure Local — current-gen PowerEdge hardware with integrated deployment and lifecycle software.

Bring us one process you're dreading

We'll scope it on a call and tell you what a clean result takes.

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